Overview
Our client was implementing Oracle Unifier to manage contract data, and needed support to:
- Process requests
- Create and manage user accounts
- Configure permissions
- Troubleshoot issues
- Migrate data from Oracle Configuration Manager (OCM) to Unifier
Our Approach
PFES' Unifier Support Analyst worked closely with both PFES' lead consultant on the project and the client’s team to provide support for the Oracle Unifier implementation.
They processed requests, created and managed user accounts, configured permissions, troubleshot issues, and migrated data from OCM to Unifier.
They also worked with the client to configure Unifier to meet their specific contract management needs.
Outcome
PFES successfully facilitated the Oracle Unifier implementation. The Unifier Support Analyst played a key role in supporting the implementation and ensuring that the client's contract management needs were met.
They also assisted in contracting flow processes and configured Unifier to meet the client's specific needs.
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